This guide explains how to use the payment credit card screen in the Self-Checkout (SCO) system. It covers screen behavior across providers, expected user interactions, error handling, and post-payment flow to the Good bye screen.
Overview
-
The credit card payment screen appears after selecting the Credit Card method on the Payment screen.
-
Behavior varies by card provider (e.g., different prompts, confirmation dialogs, or device messages).
-
Most transactions require no user interaction beyond tapping/inserting the card and entering PIN/signature on the payment terminal.
-
Some providers may request additional confirmations or data (e.g., user data) via on-screen dialogs.
-
If the payment fails, the user will be prompted to retry, choose another method, or cancel.
User Journey at a Glance
|
Step |
What the User Sees/Does |
System Behavior |
|---|---|---|
|
User selects Credit Card on the Payment screen in SCO. |
|
|
|
|
|
May see confirmation windows or text dialogs (e.g., select currency, confirm amount). |
|
|
|
|
|
User sees confirmation and proceeds to the Goodbye screen automatically. |
|
Common Steps – Screen Captures
Visual walkthrough of typical credit card payment steps in SCO.
Step: Payment – Follow terminal instructions
Step: Payment – Insert Card
Step: Payment – Enter PIN on terminal
Step: Payment – Remove card
Step: Payment – Payment completed
Error Cases - Screen Captures
1. Transaction Rejected
This error occurs when the card provider declines the payment. The user is informed and prompted to retry or choose another payment method.
2. Transaction Canceled by User
This error occurs when the user cancels the operation before completing the payment.