Self-checkout (SCO) is a POS mode that allows customers to scan and pay for purchases independently while enabling employees to seamlessly switch between self-service and assisted checkout as needed.
Documentation structure
This documentation is organized into the following main sections:
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SCO Overview: Essential background information about SCO, the complete customer journey, and frequently asked questions about implementation and troubleshooting.
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User guides: Step-by-step instructions for operating SCO, including how to switch between POS and SCO modes, handle customer transactions, and manage day-to-day operations.
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Back office configuration: Comprehensive setup instructions for system administrators and back office users to configure SCO settings, user roles, payment methods, and system integrations.